Privacy Policy and Terms & Conditions

1. Introduction

Welcome to Paramount Transport Consultants and Training Company ("we," "our," "us"). By accessing or using our Driver and Manager mobile application ("App"), you agree to the following Privacy Policy and Terms & Conditions (collectively, "Policy").

This Policy explains how we collect, use, disclose, and protect your personal information and outlines the terms governing your use of the App. By using the App, you agree to these terms. If you do not agree, please refrain from using the App.

2. Privacy Policy

2.1 Information We Collect

We collect the following types of data:

• Personal Information: This includes your name, email address, phone number, employee ID, job title, vehicle records, and compliance data.
• Location Data: With your consent, we may collect GPS data for vehicle tracking and route optimization. This data is not used to track users for advertising purposes.
• Device Information: Device-specific details such as IP address, OS version, and usage statistics are automatically logged.
• Log Data: When you interact with the App, we collect usage logs, which include error reports, crash logs, and event data.
• Cookies: Cookies and similar technologies are used for authentication and improving user experience.

2.2 GDPR Compliance

For users located in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). Your rights under GDPR include:

• Right to Access: You may request a copy of your personal data.
• Right to Rectification: You can correct any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your data.
• Right to Data Portability: You can request to transfer your personal data to another provider.
• Right to Object: You can object to the processing of your personal data in certain circumstances.
• Right to Withdraw Consent: You have the right to withdraw consent to data processing at any time.

If you would like to exercise any of these rights, contact us at office@ptctransport.co.uk.

2.3 How We Use Your Information

We use your information to:

• Deliver core functionalities such as driver management, fleet tracking, and reporting.
• Send notifications related to your activities or updates in the App.
• Comply with legal obligations or protect the rights and safety of users.
• Improve the App's functionality, resolve technical issues, and enhance performance.

2.4 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy. After that period, data is securely deleted or anonymized unless retention is required by law.

2.5 Data Security

We employ various security measures to protect your data:

• Encryption: Data is encrypted both in transit and at rest to prevent unauthorized access.
• Access Controls: User access is restricted based on roles and requires secure authentication.
• Regular Audits: We perform periodic security audits and vulnerability assessments.

Although we take steps to safeguard your information, no security system is completely foolproof. We cannot guarantee the absolute security of your data.

2.6 Children's Privacy

Our App is not intended for users under the age of 18, and we do not knowingly collect personal information from children. If we become aware of any such collection, we will take steps to delete the information.

2.7 Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the App constitutes your acceptance of those changes.

2.8 Performance and Completeness

We strive to provide a high-performance App that meets user needs. However, we cannot guarantee that the App will always be complete, error-free, or available. Feedback from users helps us improve the App's functionality.

2.9 Legal: Privacy - Data Collection and Storage

We collect and store personal data in compliance with applicable data protection laws. Your data is stored securely and is accessible only to authorized personnel.

2.10 Legal: Privacy - Data Use

Your data is used solely for operational purposes, including vehicle tracking and reporting. We do not track users for advertising purposes or share your data with third-party advertisers or data brokers.

2.11 App Tracking Transparency

This app does not track user activities across other apps or websites for advertising purposes. If in the future this changes, we will ensure compliance with App Tracking Transparency requirements and request user consent accordingly.

2.12 Camera Usage

With your consent, the App may access your device's camera for specific functionalities. For example, it may be used to capture vehicle information or for verification purposes. We do not store images taken with the camera unless explicitly stated and consented to by you.

3. Terms & Conditions

3.1 User Responsibilities

By using the App, you agree to:

• Comply with all applicable laws and regulations.
• Provide accurate and complete registration information.
• Keep your account login credentials secure and not share them with others.
• Report any misuse of the App or security breaches.

3.2 App Usage

We grant you a non-exclusive, revocable license to use the App solely for its intended purpose, subject to compliance with these Terms. You may not:

• Modify, distribute, or reverse-engineer the App.
• Use the App for any illegal activities.
• Impersonate other users or misrepresent your identity.

3.3 Intellectual Property

All intellectual property related to the App, including content, logos, and trademarks, is owned by Paramount Transport Consultants and Training Company. Unauthorized use of these materials is prohibited.

3.4 Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of the App. This includes:

• Data Loss: We are not responsible for any loss of data resulting from technical issues or user actions.
• Service Downtime: While we strive to provide uninterrupted service, we do not guarantee that the App will be free from errors or outages.

3.5 Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in unlawful activities. Upon termination, you lose access to all App functionalities.

3.6 Governing Law

This Policy is governed by the laws of the United Kingdom. Any disputes arising from your use of the App will be subject to the jurisdiction of the courts of the United Kingdom.

3.7 Contact Information

If you have any questions about this Policy, please contact us at office@ptctransport.co.uk.